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For customers in wheelchairs, we recommend HiAces with lift access, mini buses and large buses. Depending on the type of airport transfer service you require, you can select a vehicle with restroom facilities or a premium modified vehicle with genuine leather seats for long-distance travel.
Private airport transfers must be booked in advance. We recommend you book as soon as your travel details are finalised, as it may become fully booked.
As a guide, it is recommended to book at least 1 month prior to the boarding date in high season and 14 days prior to the boarding date in the low season.
As the airport is used by both domestic and international travellers, busy seasons for airport transfer are as follows:
Since many overseas visitors come to Japan during the cherry blossom season, vehicle availability will be low and become fully booked at an early stage.
As this is a summer vacation season for Japan, high domestic demand together with overseas visitors means less vehicles will be available.
This is an extremely busy period as many Southeast Asian countries have long holidays and it is seasonally a good time to travel. It is recommended that you make your booking as early as possible during this period.
If international events are held in Japan, vehicle bookings fill up very quickly. Please make sure you book your airport transfers as soon as your travel plans are finalised. If you have made your bookings early, don’t forget to contact your service provider if you need to cancel.
Since many countries have long holidays in October, a lot of overseas visitors to Japan hire chartered vehicles around this time. If you are planning to travel in autumn, we suggest you make an enquiry or booking in advance.
In the airport transfer service industry, the cancellation fee usually applies from 14 days before the boarding date. If you no longer require airport transfer service, don’t forget to cancel with the service provider in advance.
You can pay by either credit card or electronic transfer. In rare cases, you may also directly pay in cash by going to the office of the operating company.
If you haven’t used airport transfer services before, you may not have any idea of where you meet your driver.
When using the airport transfer service, the driver or airport attendant is often on standby with a nameboard in front of the arrival lobby.
If you are unable find the staff member meeting you, like on situations where there are two exits in the arrival lobby, please stay calm and keep looking.
The operating company will usually contact you with driver’s name, mobile number and vehicle plate number on the day prior to arrival, so we recommend that you always save these information on your phone or print it out and carry it with you so that you can refer to it immediately.
The arrival times for flights are not as accurate as for trains. There will always be some variance and professional drivers should be aware of this.
When the chartered vehicles travel from their company garage to the airport, they usually check if your flight are delayed on the internet or flight apps before dispatching, so you need not worry if your flight is slightly delayed.
First, please contact the operating company and driver if you have not boarded the plane and are able to make contact.
Secondly, if you are experiencing delays during your flight, you are obviously unable to make contact from the plane. In this case, please contact the driver directly after you arrive in Japan.
Taxi Nice Airport AgayIn the unlikely event of a major flight delay or cancellation, please be sure to contact the service provider and the driver. It is advisable to make contact as soon as possible, as cancellation fees may apply.
In terms of getting you to the destination, airport transfer and taxi are similar, but there are fundamental differences.
You may often see various cars waiting at the taxi stand in front of the station or near the hotel entrance.
It is common to flag down a taxi by raising your hand, but nowadays there are apps that can dispatch the taxi to where you are.
When the taxi stops, the door will open automatically. After getting on the taxi, the driver will take you to the requested destination and you will pay the amount displayed on the meter upon arrival at your destination.
The vehicles used for airport transfer service is called chartered hire cars as mentioned above. The sedan type vehicle used is mainly black-painted Toyota Crown or Nissan Fuga.
Since it is often used for entertaining government officials and corporate guests, the vehicles are mostly painted in black, so it is suitable for business use.
Since it is often used for entertaining government officials and corporate guests, the vehicles are mostly painted in black, so it is suitable for business use.
These vehicles are used to not just to transfer you to your destination, but to provide a high-quality and comfortable space for the customers. As a result, the vehicles are of a higher class (no lights like a taxi).
You can be rest assured in the hands of drivers with a wealth of experience, knowledge and language skills, and many have driven for foreign VIPs during their long careers.
The hire cars must be booked in advance, and charges are determined based on travel distance and total time on duty. Since it is a chartered vehicle, the total charge is calculated from the time vehicle leaves the sales office garage up until the time vehicle returns to the garage after completing service. This means customer will be charged even for periods with no passengers on board.
When you are getting on and off the hire car, the driver will first get off and manually open the door for you. You will also receive newspapers and mineral water as service while on board.
As you can see, although the purpose of taxi and chartered hire cars may seem the same, there are distinct differences in service.
For those who require a superior service like entertaining important customers in the corporate scene or surprising your fellow passenger with a comfortable trip, chartered airport transfer is a service with many advantages.
The explanation so far was mainly about transfer from the airport after arrival. Naturally, airport transfer service can also be used when transferring to the airport. Just like transfer from the airport, the service must be booked in advance.
However, the different aspect concerns flight departure time. For arrivals, the driver can stand by at the arrival lobby as long as they know the arrival time of your flight. For departing customers, the departure time from the point of origin must be adjusted depending on whether you are taking a domestic or an international flight.
For example, when traveling from a hotel in Shinjuku to Haneda Airport, the estimated travel time is 1 hour. If you are taking a domestic flight, you can arrive at the airport 1 hour before departure, but for an international flight, you must arrive at least two hours prior to departure. Please keep this in mind when booking the transfer.
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